Contact us V3 - Optix Webflow Ecommerce website template

Office

California

2972 Westheimer Rd. Santa Ana, Illinois 85486

New York

4517 Washington Ave. Manchester, Kentucky 39495

Phone

General Query

+(239) 555-0108

Technical Support

+(378) 555-0108

Email

General Query

info@example.io

Technical Support

support@optix.com

Let’s Connect

Feel free to reach out to us via phone, email, or the contact form below. Our friendly and knowledgeable representatives are available during business hours to provide personalized assistance.

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FAQ’s

Have Any Questions?

How do I know if a frame will fit me?

We provide detailed measurements for each frame, including lens width, bridge width, and temple length. You can use these measurements to compare against your current glasses or use our virtual try-on feature to see how the frames look on your face.

Do you offer prescription lenses?

Blue light blocking technology helps reduce eye strain and fatigue caused by prolonged exposure to digital screens. Many of our glasses feature blue light blocking lenses, which filter out harmful blue light while maintaining visual clarity.

What is blue light blocking technology & do your glasses have it?

Yes, we stand behind the quality of our products. All of our glasses come with a one-year warranty against manufacturing defects. If you encounter any issues with your glasses within the warranty period, please contact our customer service team for assistance.

How do I care for my glasses?

Proper care is essential for maintaining the longevity of your glasses. We recommend cleaning your lenses regularly with a lens cleaner and microfiber cloth to remove dirt and smudges.

Do you offer warranty coverage for your glasses?

How long does shipping take?

Yes, we offer prescription lenses for most of our frames. During the ordering process, you'll have the option to enter your prescription details, including sphere, cylinder, and axis values.

How do I choose the right frame for my face shape?

To keep your glasses in top condition, we recommend cleaning them regularly with a microfiber cloth and lens cleaner. Avoid using harsh chemicals or abrasive materials, as these can damage the lenses and frames.

What is your return policy?

Shipping times vary depending on your location and selected shipping method. Typically, orders are processed and shipped within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping may take longer.

What should I do if my glasses need adjustments?

If your glasses require adjustments for optimal fit and comfort, simply visit one of our retail locations, and our skilled opticians will be happy to assist you. We offer complimentary adjustments to ensure your glasses sit securely.

Can I purchase prescription sunglasses from your brand?

Absolutely! We offer a wide selection of stylish prescription sunglasses to protect your eyes from harmful UV rays while maintaining clear vision outdoors. Whether you're looking for polarized lenses, photochromic options.